Many times we get calls complaining of a poor network
connection and the reality is that the subscriber’s
computer is running slow because it was infected
with a virus.
It is important to equip your computer with virus
protections. If you experience technical difficulties,
please complete a virus scan before calling the
technical support department.
Some of the more popular current virus programs
are; Sasser, Bagle, Klez, Lovsan/Blaster, Mydoom,
Zafi and Bugbear.
Some of the largest companies that provide virus
protection are Norton/Symantec, and McAfee Associates.
There are many others.
Below is a link to an online virus tester:
http://housecall.trendmicro.com/housecall/start_corp.asp
Below is a Blaster Worm removal tool:
http://securityresponse1.symantec.coml
You can go to the following site and
get many types of virus removal tools:
http://us.mcafee.com/virusInfo/default.asp?id=vrt
Microsoft also provides various virus
removal tools. A tool to remove the Sasser virus
is located at the following link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;841720
This location provides tools for “Stinger”
type virus programs:
http://vil.nai.com/vil/stinger/
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